Improving visitor experience and museum management with wayfinding app at the Louvre

‍The challenge of navigating the vast Louvre museum

With more than 10.2m visitors per year and its 60,000m2, the Louvre museum can be a real labyrinth for visitors who can easily get lost and waste time searching for the piece of art or exhibition they are looking for. The solution proposed had to be easily accessible for visitors through their own device as well as provide accurate localisation everywhere including indoors and outdoors. Additionally, once launched, the app should be able to function without the need for an internet connection, in order to propose a smooth experience to the users. This was essential in ensuring that the solution provided a seamless experience for visitors without the risk of connection drops or additional roaming fees.

Ubudu powers Louvre app with wayfinding technology

The solution provided by Ubudu includes mobile SDKs for both Android and iOS versions of the Louvre mobile app. Using various smartphone sensors, including bluetooth, GPS, accelerometer, compass, and gyroscope, Ubudu mobile SDKs calculate the real-time position of the smartphone which is then displayed on the 3D map of the museum. A total of around 2000 Ubudu BLE beacons have been installed throughout the museum to ensure accuracy of the localisation system.

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Improved visitor experience and museum management with Ubudu-powered Louvre app 

The result is a seamless experience for visitors who can now easily find their way in the museum and access contextual information about exhibitions and art pieces directly from their own device. The app is designed to function without an internet connection, providing uninterrupted service to visitors. Additionally, the Louvre museum can now analyse the general visitor flows to better organise exhibitions and relocate each art piece.

The Louvre app with wayfinding powered by Ubudu has significantly improved the visitor experience and museum management. The technology provides accurate real-time positioning both indoor and outdoor, ensuring that visitors don't lose time searching for specific exhibits. 

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