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Quick-Service Restaurant

Support digital kiosk ordering transformation, reduce time for searching for customers at their table, reduce customer waiting time and improve experience at drive-thru.

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waitress in a restaurant

Key benefits

Optimise operations in restaurants featuring digital ordering kiosk to increase customer satisfaction (reduce waiting time) and productivity (increase number of customers served at service peak). 

More
productivity

Save 20 seconds
per service

Better client
satisfaction

Reduced
waiting time

Increase in sales

More time to eat and CRM integration

Reinforced loyalty

Through more CRM,
mobile app usage

Digital Table service

Optimise table service by using tags/flags picked up by customer when placing order
at digital kiosk that can be used to precisely locate customer in the restaurant. 

ubudu compass rose

Support digital self-ordering kiosk transformation

Self ordering kiosk increases revenues (systematic upselling) and customer satisfaction, digital table service is a must to support operations when order are placed at self-service kiosks. 

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Reduce time for staff to find customer

Save on average more than 20 seconds per service and serve the customer while its hot!

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Improve customer satisfaction and average sale

Digital table service is "magic" for customers and restaurants equipped typically have an higher average per customer eating on site.

ubudu compass rose

Cover both indoors and outdoor spaces

Digital Table Service can support both indoor spaces and outdoor and can be installed in any type of restaurants (multiple floor, complex layouts etc...).

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women taking their order at a kiosk in a restaurant
driver receiving his order at a restaurant's drive-through

Optimise drive-thru customer experience

Reduce waiting time optimising flow and recognise customer at ordering kiosk in order to reward loyalty and facilitate usage of discount coupons.

ubudu compass rose

Recognise customer automatically at ordering kiosk

The DriveID box combined with our mobile SDKs enable to precisely distinguish customer that is next to ordering kiosk in the drive thru lane without mistakes and facilitate usage of discount coupons and loyalty programs.

ubudu compass rose

Reduce waiting time for customers

By optimising time customer recognition and coupon reading overall waiting time for customer at drive thru is reduced.

They trust us

uwb starter kit

Ubudu Starter Kits

Plug-and-play Starter Kits including Ubudu hardware, software, tools and documentation in order to let you test and show demos of Ubudu RTLS in no time.

UWB
LoRa Smart
BLE Smart
BLE Network
4 verticales Lignes Ubudu

What they say about us

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Vincent Routaboul

Ubudu's RTLS solution provides beneficial functionality through a combination of technologies and a platform that simplifies data analysis. Thank you to the technical and sales teams for their responsiveness and efficiency.

Vincent Routaboul
CIPAM, Director
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Hafeiz Hassan

We are proud to be working hand in hand with renowned tech company Ubudu in bringing SDA+ and RTLS into the SM4RT TRACE suite of solutions. Thanks to Ubudu’s expertise and experience with the technology itself, we are able to make Malaysian offices, factories and warehouses safer and more efficient.

Hafeiz Hassan
SAT Asia, CEO
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Alvin Chng

Ubudu hybrid RTLS platform provides us the necessary flexibility to go-to-market and address different customers’ needs with competitive offerings. With its out-of-the-box applications and tools, the solution is easy to deploy and customer onboarding is smooth.

Alvin Chng
Qonda System, Founder & CEO
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Laurent Nominé

Ubudu has enabled us to secure pedestrian movements in our sorting centres in a simple, quick and large-scale way. This solution is more easily adopted by our employees, unlike the more expensive and limited solutions we had previously deployed.

Laurent Nominé
Suez, SERI Manager for Service Trades
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Derek So

The collaboration with Ubudu has been effective and together we work toward excellence in every aspect of project delivery.

Derek So
Atal, Business Development Manager
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Pascal Rivoire

A simple solution to make operators aware of the areas of interaction with the machines.

Pascal Rivoire
Colas, Operational Excellence Project Manager
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Frequently Asked Questions

Is there something you need to know?

01
How does the digital table service solution work? 
Icone plus

A tent or flag contains a BLE circuit that can either broadcast a signal that is received and processed by a network of directional antennas hidden in the ceiling (architecture TSSV1) or scan and report beacons placed under the table.
When the customer order at the digital kiosk his food he is asked to associate the flag / tent number to his order. When the order is ready staff can see on a touch screen where the customer associated to an order seats. 
Note that Tent/flags save battery when stacked and stop broadcasting / scanning operations. 

02
How long does it take to install digital table service in a restaurant? 
Icone plus

Typically digital table service is installed in a day in a typical quick service restaurant. The approach has been industrialised and perform in thousands of venues as of today. The system can run fully on premise and software can be managed / upgraded remotely.

03
How does the DriveID box works ? 
Icone plus

DriveID features 2 antenna with different directional capabilities that can detect precisely when the customer that has installed the brand mobile app with our SDKs installed is in front of the ordering kiosk and establish a 2 way secured BLE communication channel that allows to identify the customer and eventually burn coupons. Informations exchanged are sent through HTTPS callbacks the brand back-end so in order to personalise the experience at the kiosk and take advantage of loyalty benefits. 

04
How accurate is digital table service ? 
Icone plus

The solution who leverage a BLE localisation approach can achieve nearly table accuracy but zone level accuracy is typically enough because of the visual indication that the tent / flag provides.