RTLS for Quick-Service Restaurants
Bring every kiosk order to the right table and recognise app users in the drive-thru, so guests wait less.
- real-time UWB accuracy in industrial sites
- < 50 cm
- one Hybrid Tag 4.0: BLE, UWB & Precision Finding
- 3 modes
- self-install and go live
- In days
- deployments worldwide, across 35+ countries
- 6,000+
Key benefits
Key benefits of Ubudu RTLS for quick-service restaurants
Boost productivity
Save 20 seconds per service.
Shorter waits
Guests get their order sooner, at the table and in the drive-thru.
Increase sales
A personalised, digital experience lifts the average sale.
Foster loyalty
Put your mobile app and CRM to work where guests order.
How it works
Every table and every car, located.
Staff see where each order is waiting; managers see where the drive-thru slows down.
Inside, each order is located at its table; outside, each car is followed from the ordering kiosk to the pick-up window. Our Location Engine turns those positions into live screens for staff and managers. The right mix of technologies depends on your restaurant.
Table service
Localised table service
Guests take a tent token with their kiosk order; staff see its table and bring the food straight there.
Built for self-ordering kiosks
Kiosks drive upselling; table service brings each kiosk order to the right guest.
Less searching, more guests served
Staff walk straight to the table instead of scanning the room, so more guests are served at peak hours.
Better meal, bigger basket
Guests order at their own pace and eat without waiting at the counter, which keeps them ordering more.
Flexible for indoor and outdoor spaces
One solution for any layout: indoors or out, multiple floors, complex sites.
Drive-thru
Optimise the drive-thru
Identify app users at the ordering kiosk, reward their loyalty and keep the lane moving.
Automatic recognition at the kiosk
The DriveID box and our mobile SDKs identify the guest through your brand's app, so the kiosk applies their coupons and rewards.
Reduce waiting time for customers
Each stop at the kiosk is shorter, so every car behind it waits less.
Trusted across quick-service
Solutions
Solutions that fit
Industries
Industries that use Ubudu RTLS
RTLS for Manufacturing & Logistics
Make your operations more efficient by optimising operational flows and increasing visibility on production.
RTLS for Quick Service Restaurant
Avoid time wasted by waiters searching for customers at their table and make your customer experience more seamless.
RTLS for Healthcare
Make it easy for your staff to find equipment they need, reduce yearly expenditure on new equipment and improve patient satisfaction.
RTLS for Construction
Optimise the usage of expensive machinery on-site and reduce the risk of accidents caused by collisions or hazardous zones.
How does digital table service work?
At the kiosk, guests enter the number of their tent or flag. Its BLE signal is located by antennas hidden in the ceiling or by beacons under the tables, and the staff screen shows where to bring the order.
How long does installation take?
Usually one day in a typical quick-service restaurant. The approach is industrialised and runs in thousands of venues; it can run fully on premise and is managed and upgraded remotely.
How does the DriveID box work?
Two directional antennas detect when a guest with your brand's app (built with our SDK) is at the ordering kiosk and open a secure BLE link to identify them and redeem coupons. Your back end receives the data over HTTPS callbacks to personalise the order.
How accurate is table service?
Close to table level with BLE. Zone level is usually enough, because staff can see the tent or flag on the table.
See it in Quick-Service Restaurants.
Buy an off-the-shelf kit and self-install in days, or design a bespoke deployment with our team.